The casino provides a complete list of selected games that contribute to the wagering standards through its Terms and Conditions page. Games contribute differently in meeting the standard wagering requirement. Slot machines contribute 100% while video poker contributes 30%. Blackjack, Casino Hold’em, TXS Hold’em poker and Oasis Poker contributes 10%. All other games contribute 100% to the wagering requirement.
No. For currencies other than Euro, the casino converts it into Euro currency before it can be deposited to your account. In terms of withdrawals, the casino also converts Euro into the player’s payment account currency. Any exchange premium inclusive of the conversion will be charged to the players.
The casino provides multi-platform support service to its members. It can be in a form of live chat support, phone support, and e-mail support. Concerns and comments can be channeled through its official support e-mail firstname.lastname@example.org. It also responds promptly through its live chat service.
When it comes to the withdrawal of funds, players can rely on a number of reliable payment options. Keep in mind that the availability of the methods will vary on the location of the player. For faster processing of withdrawals, it is best to choose e-wallet options such as Skrill, Trustly, and Neteller. Bank wire transfers, credit cards, and debit cards may take a bit longer compared to e-wallets. Withdrawal fees may be charged depending on the withdrawal method selected.
At Casino Heroes, e-vouchers are facilitated through E-PRO payment solution from EMP Corp. E-Voucher constitutes electronic money as repayment for services offered through merchant site. For EMP Corp. payment service, transactions will require electronic money which will be used to credit e-wallet.
Start the casino adventure at Casino Heroes by registering an account. The registration process involves a verification procedure which is a standard process in all casinos. This is to ensure the identity of the player dealing with the casino. During this process, personal details including name, address, and date of birth will be asked from the player. After signing up, the player can start depositing on his account and start playing with the casino.