• What is the verification process at Rich Casino?

    The Security and Management of Rich Casino reserves the right to conduct verification process especially in terms of the documents and data received. The Risk and Security Department of the casino can also perform the verification based on the security level set.

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    What is slots volatility at Rich Casino?

    Slots volatility refers to the expectancy rate of winning each game you play at Rich Casino and how often it can happen. The three types of volatility include the low, medium and high slot volatility. Low volatile slots are the ones that payout frequently. Medium volatile slots pay out large enough from time to time. And high volatile slots pose higher level of risk and thrill, though they are played in a fast pace.

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    What to do when I forgot my registration e-mail/user name/password at Rich Casino?

    In case the user-name upon sign up is forgotten, then players need to contact the security department via email at support@richcasino.com and expect a reply within 24 hours. You will be given a link so you can be able to reset your account details.

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