• How do players earn Club Points at Spin Palace Casino?

    Every single Club Point at Spin Palace Casino is earned through every single wager with a minimum of €10. To redeem the accumulated club points, one has to earn first at least 1000 club points. The redeemed club points will be directly credited to the player’s Bonus Account. For instance, if a player reaches 1000 club points, he will be entitled with €10 Free Casino Credits.

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    How can I gain support and technical assistance from Spin Palace Casino?

    If concerns or problems arise, players are welcome to channel their concern through Spin Palace’s live chat system, telephone support service, and e-mail support. It contains the Contact Us feature which links players to various support portals.

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    What are the wagering requirements at Spin Palace Casino?

    Just like any other casino, Spin Palace Casino requires players to wager their stakes prior to redeeming their bonuses acquired. To make winnings accessible, one has to wager 50 times the bonus value should be equivalent to the total bets the player has made. For instance, if $20 is at stake as the bonus amount, wagering $1,000 is needed to be able to withdraw the $20 bonus. Keep in mind that there are specific games that contribute to the wagering requirements, and not limited to a single game.

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    Are there special offers and promotions at Spin Palace Casino?

    Yes. Spin Palace Casino takes pride in its promising special offers and promotions given to players. It has come up with one of the largest welcome bonus of €1,000 that comes for free. There are also offers that are recurring on a weekly basis and it’s up for the players to grab these perfect deals. The casino also allows loyalty tiers giving players more chances of enjoying the casino bonuses. These rewards players who regularly visit the casino and play the fantastic game offers.

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    How secure is the gameplay at Spin Palace Casino?

    Knowing that games are provided by top-of-the-line software leader, Microgaming, the casino assures players with fairness and security. Results of the wager are determined through the use of a random number generator. Both the gameplay and the results of every game undergo an independent audit by eCOGRA. So players are assured of the randomness of the game results, and there is nothing to worry about.

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    Are games available at Spin Palace Casino playable on desktops and on mobile?

    Yes. Definitely, the games at Spin Palace Casino are available for download on mobile and on instant play. During the download process, players will be guided as the games have a progress indicator. If there is are necessary upgrades on the games downloaded, the casino informs every player regarding it. Download duration may vary based on internet speed. It is also possible to download more than one game at a time. If concerns or problems arise, the casino offers player support to maximize ultimate gaming experience.

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