The Loyal Casino has a ton of people at your disposal, all of which are able to help you get any issues sorted. However, the casino staff doesn’t work around the clock. You’ll need to contact them between 11:00 and 0:00 GMT+1 (UK Time). You can use the website’s chat function to directly contact the staff there, which will help you as soon as possible.
The waiting times to contact the staff are very low, thankfully. Just be sure to submit your complaint within working hours.
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