The news that Mr Green casino has decided to leave the Italian market surprised both the players and the professionals of the gambling industry. Since mid-October they have stopped their services to make deposits in the active Italian accounts and creating new accounts in Italy. For several years, Mr Green has been listed as one of the top names in Italian online casino’s list, thanks to their exceptional bonuses.

Check Mr Green Bonus

All new users who registered for the first time on Mr Green’s platform and who submitted their identification within 30 days after registration were rewarded with this incredible offer. In this way, Mr Green managed to win the hearts of its users and be recommended by them.

Despite that, Mr Green has not been able to cross the Italian market to a large extent, which may be due to the aggressive marketing strategies adopted by some of its most direct competitors.

Letter from Mr Green to its Italian users

Sadly, the fact is that Italian players who are currently active clients of Mr Green, in mid-October, received the following letter from the platform:

“Dear,

We inform you that Mr Green LTD has initiated a proceeding that will result in the suspension of collection activities (*).

With this communication, Mr Green LTD intends to avail itself of the right of withdrawal provided for in point 5 of Article 15 of the Agreement in question between us concluded.

In respect of the anticipated period of notice, we inform you that the relationship will be considered concluded as of the sixteenth day following receipt of this letter.

Therefore, we invite you to close your gaming sessions and withdraw the outstanding amounts (excluding bonuses) on your Game Account.

For more information, write to servizioclienti@mrgreen.com

The suspension process will have three main phases, with the methods described below:

Phase 1 from October 14th to October 31st 2019: It will be possible to access the site, play and withdraw your balance.

Phase 2 from 1 November to 1 December 2019: It will be possible to access the site and withdraw your balance. It will no longer be possible to play with any slot on the site.

Phase 3 from 2 December 2019: It will be possible, exclusively by email, to request the withdrawal of your balance. To request the withdrawal of your balance you can write to servizioclienti@mrgreen.com

(*) on 3 October 2019 the Customs and Monopolies Agency authorized MR Green LTD, holder of the 15024 concession to suspend the game from 1 November 2019.

Thank you for your kind attention.

With best regards,

The Mr Green LTD team”

The panorama for Mr Green users

The reality is that as can be seen in the letter, the first phase of the process has almost come to an end. In spite of that, this November there will be the possibility of accessing the game account and withdraw any balance. However, it will no longer be possible to play and place bets.

Taking up the theme of Mr. Green, it was expected some kind of change since its acquisition by the giant William Hill. All this based on the fact that in the months after the agreement, its users had realized that no new games had been introduced on the platform since then and that the loading options had progressively reduced.

For now, Italian users only have to wait for the final closing of Mr. Green in Italy and see what strategies William Hill will develop to breakthrough in the competitive Italian market.

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