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PlayGrand Casino Review
PlayGrand is an online casino that offers thousands of top-level games, thanks to the presence of over 100 different game providers.
7 8.3 8.6 8.1 9 8.5 8.3 8.3 Pros & Cons
- Fantastic welcome bonus
- Massive variety of games
- Fair game RTP rates
- Games made by top software developers
- Fantastic live casino
- Not the best loyalty program for low rollers
- Lacks onus variety
PlayGrand (no) Deposit Bonus 7/10
This online casino comes with the fantastic PlayGrand welcome bonus, a promotion that’s divided into three different parts. Each part of the bonus comes with a different match deposit reward, adapted and ideal for low-budget players as well as high rollers. These are the three main deposit bonuses of the PlayGrand Casino:
- First Deposit Bonus – 100% match deposit bonus up to €300 + 30 free spins
- Second Deposit Bonus – 50% match deposit bonus up to €500 + 50 free spins
- Third Deposit Bonus – 25% match deposit bonus up to €200 + 20 free spins
This online casino also accepts others types of currencies, but the general amount of cash that you’ll be rewarded with often nears €1,000.
Bear in mind that each of the deposit bonuses that come with this site’s welcome bonus is only available with each corresponding deposit. Missing out on the activation of the second deposit bonus, for example, means that you won’t be able to claim the 50% match reward and you’d have to move on to the third one.
PlayGrand Bonus Code(s)
Don’t worry about entering bonus codes: there aren’t any PlayGrand Casino bonus codes. You may find some bonus codes elsewhere or receive bonus codes via email if you sign up for the site’s newsletter, but none of the main PlayGrand bonuses is tied to you entering any bonus codes to claim them. Just deposit and get your rewards!
Other promotions
Unfortunately, the PlayGrand Casino isn’t offering any other bonuses. This site’s main and only promotion, the PlayGrand welcome bonus, only serves to provide users with a bonus on their first three deposits on the casino, but there aren’t any recurring bonuses or reload bonuses to take advantage of.
If you want to claim additional bonuses at the PlayGrand Casino, you will need to become an active member and start collecting points to level up your account’s VIP rank. Reaching higher VIP ranks entitles you to receive better rewards in the casino, but we’ll touch on this subject further in our guide.
Be sure to subscribe to the site’s newsletter, though: it’s another useful way to access a plethora of different rewards and promotions.
Bonus Terms & Conditions
There aren’t many intricacies to keep in mind when claiming PlayGrand bonuses. As it occurs with most of the White Hat Gaming casinos that we’ve played, terms and conditions are rather straightforward and not difficult to abide by. In fact, it’s quite possible to turn the bonus cash into real currencies with a little bit of luck.
Let’s take a look at the most important bonus terms and conditions of the PlayGrand bonuses so you can have a clearer idea of what to expect when playing at the casino:
- All bonuses require players to make a minimum deposit of €10 if they are to activate their rewards.
- Unlike other online casinos, players will be able to comply with the wagering requirement using their bonus balance. You won’t be able to do so with your cash: you must use your bonus balance!
- Bonuses come with a wagering requirement of 35 times the amount of the bonus money received.
- Bonus money linked to your account will expire after 30 days of being active. You must fulfill the wagering requirements within the given timeframe.
- Free spins must be spent within 10 days of being received, or they will become active as well
- You will be able to make a cash withdrawal before fulfilling the bonus terms and without the bonus money being removed from your account
- Remember that, to withdraw money at PlayGrand, you must have at least €10 in your account.
Bonus Stake Weights
If you want to quickly fulfill the site’s wagering requirements, use our PlayGrand bonus stake weight guide to determine which bets will contribute the most to the fulfillment of the bonus wagering requirements.
- Slots Games - 100%
- 300 shields, 300 Shields Extreme, Big Bad Wolf, Blood Suckers, Bloodsuckers ii, Dead or Alive, Jackpot 6000, Kings of Chicago, Lucky 8 Line, Secrets of the Stones, Super Nudge 6000 & Victorious - 20%
- Table Games - 10%
- Video Poker Games - 5%
- Scratchcards & Keno - 100%
- Other Games - 0% (no contribution)
- Jackpot Games (Progressives) - 0% (no contribution)
How to Sign Up? 8.3/10
The signup process at the PlayGrand Casino is quite simple. Players only need to go to the casino and select the option to create a new account on the site. You should only take into consideration that, being a White Hat Gaming casino, it follows the same KYC policies that the entire company abides by. You need to share a fair amount of personal information if you want to play at the casino – and you’ll be asked to upload documents to verify your identity before withdrawing money, too.
We’ll explain to you how to begin playing at the PlayGrand Casino if you’ve never registered an account on the web, or how to log in to PlayGrand if you already have an account.
PlayGrand Sign Up for New Players
- Visit the PlayGrand Casino
- Select the “Register” option to enter the process of creating an account
- Enter your name, password, and email address
- Add your ID number. This will vary by country
- Enter other personal information like your address, zip code, and phone
- Complete the registration process
- Make your first deposit to obtain the first part of the site’s welcome bonus
PlayGrand Login for Existing Players
- Pay a visit to playgrand.com
- Select the “Log In” option
- If you haven’t saved your login info, enter it manually
- Log in and play your favorite games
Game Selection 8.6/10
The highlight of this online casino is, undoubtedly, its selection of games. It’s here where you’ll find why we speak so highly of this website, even if it lacks a good selection of bonuses that fans of casino rewards may find offputting.
The site brings you the best games from the world’s most popular categories found in the biggest gambling sites in the world. As one of our favorite Boku Casinos, you'll find quality slots, table games, special titles, scratch cards, bingo; what else could we ever ask for?
You should only take into consideration that the progressive jackpots of the casino aren’t as well-shown or as easily browsable as other sections of the site. For some reason, it’s not as easy to access the very best of them; you’ll have to manually look for them.
Slots
The site’s collection of online slots is the most extensive section of casino games found at the site. There are thousands of slots to choose from, and all types of game themes to enjoy. The site includes some of the best online slots in the industry, taking into account titles that you already know of, but also games that have just been launched by the world’s best developers.
There are so many games to be found at PlayGrand that one of our few complaints is that the site lacks a better way to browse through games, as there aren’t as many filters as there are in other top casinos. High volatility slots, games with the Hold & Win and Tumbling Reels features, Sticky Wilds, in-game bonuses, high RTP slots, and more. PlayGrand has it all for you!
Try out legendary slots like Starburst, The Dog House, and Book of Dead, or check out some of PlayGrand’s latest additions to test your luck with the hottest games in the iGaming world!
Jackpots
As we said, this site’s progressive jackpot slots are a bit hidden from the public’s eye. After clicking the “show more” button, you’ll find all of the games that offer the biggest payouts in the gambling industry. Mega Moolah and its massive progressive jackpot are there, not only with the game’s classic version but also with multiple variants of the game like Goddess Mega Moolah ad Immortal Romance Mega Moolah.
As well as the all-time highest-paying jackpot, you will also find other fantastic games like Divine Fortune with its multi-million rewards and high-paying jackpot games made by Pragmatic Play. Jackpot hunters will feel at home at PlayGrand!
Table Games
With developers like Relax Gaming, NetEnt, and Iron Dog Studios, you’ll lack reasons not to visit this online casino’s table game sections. You’ll find multiple games with immersive graphics and top-level gameplay, courtesy of the world’s best virtual table game developers.
Blackjack, roulette, baccarat, poker, variants of Asian games, and even famous versions of dice. It doesn’t matter which casino table game you like the most, PlayGrand probably offers it in one way or another. Some of these games come with really high RTP rates, too: you’ll have a good chance of beating the casino in the short term!
Arcade Games and Other Titles
If you’re keen to try out something different, you may want to click on the “Arcade” games tab that PlayGrand has for you. These games offer a similar experience to that of classic Arcade games like Space Invaders, but they incorporate the element of luck to generate a gambling experience that you’re unlikely to have seen before.
You’ll also find multiple versions of scratch cards to enjoy, thanks to the presence of some of the world’s biggest developers of these types of games. Don’t miss out on the PlayGrand lotto section, either.
Live Casino 8.1/10
Clicking on the site’s “Live Casino” section will take you to a collection that spans dozens of some of the world’s most popular casino games. It is to be expected, seeing how Pragmatic Play and Evolution bring their finest titles to this online casino’s virtual halls.
You’ll be able to play the classic version of live craps created by Evolution, or opt to sit on some of their blackjack and roulette tables, depending on what you prefer. There are all sorts of tables with limits that adapt to low rollers and high rollers alike but don’t forget to play the Evolution TV game shows: Monopoly Live and Monopoly Big Baller are some of our favorite games of all time – you’ll love them, too!
Mobile (App) 9/10
One of the many advantages of PlayGrand is that the site works close to perfectly on most mobile phones. You will be able to play from your smartphone without any issues and without even having to download an app thanks to the site’s amazing browser compatibility.
The only issues that we noticed at PlayGrand were at the “payments” section of the site. It’s not as optimized for mobile phones as we wanted to see it, but you should still be able to withdraw and deposit money if you’re patient enough.
The site’s live casino works quite well on mobile, though. We’d rate PlayGrand as one of the best live mobile casinos in the world. The site’s slot section works just as well: you’ll be able to play many of the world’s best and most modern slot games from wherever in the world you are.
VIP Program – Grand Club 8.5/10
PlayGrand has a fantastic VIP program that is mostly tailored around the high rollers of the site. You will have to be personally invited to participate, as not all members of the casino are allowed to claim VIP rewards at PlayGrand.
The site’s loyalty program is made up of four different levels, all of them with worthy rewards of the site’s high rollers. There aren’t any bonuses or prizes for players that don’t wager large sums of cash; you’ll only make your way into the site’s VIP program if you’re keen to gamble a significant amount of money. The site’s VIP levels are:
- Silver
- Gold
- Platinum
- Diamond
Rewards for Each Member
Members of the Grand Club will have access to a plethora of rewards that include, but aren’t limited to, the following:
- Customer support tailored to every member, accessible 24/7.
- A VIP manager that brings you exclusive bonuses. Unlike other casinos, only high rollers have access to VIP managers at the PlayGrand Casino.
- Bonuses and rewards every week.
- A special bonus on your birthday.
- Invitations to exclusive events and special tournaments.
Rewards for Top Members
On its own, VIP rewards at PlayGrand are as good as they come. However, members of the site’s top loyalty levels will have access to even better rewards that stand-out on an industry-wide scale.
- Access to bigger withdrawal and deposit limits, as well as access to quicker withdrawals.
- A special black card with which you can obtain extra points and cash as you spend your time at the casino. The card will be better as you spend more and more time at the site.
- Cashback bonuses on most of your losses.
- Exclusive events for the casino’s most prestigious members.
Fees & Payout Speed 8.3/10
PlayGrand withdrawal requests are often processed quickly but need to be made using the same method that players used to deposit on the site. At most, withdrawals should take up to 2 days to be processed and transferred to your account of choice. This is based on what we read other players say, as it took us 7 hours to withdraw our PlayGrand funds.
As far as fees go, there is nothing to be concerned about. PlayGrand Casino charges no extra fees for withdrawal requests and, if it were the case that such a fee would be charged, you’d be informed of it before withdrawing your money.
Customer Support 8.3/10
We’ll be honest with you: we weren’t surprised to see that PlayGrand offered us one of the best customer support experiences that we’ve ever had the pleasure of enjoying. White Hat Gaming casinos stand out for their fantastic support, and this site wasn’t an exception to the norm. We got almost immediate feedback using both of the site’s contact ways:
- Live chat option, accessible via the main platform of the casino website
- Email support, by writing a message to [email protected]
As far as response times go, during peak time, were still lower than 4 minutes each. Writing an email to test the support response times, we got an answer within an hour and 20 minutes. Undoubtedly some of the fastest response times that we’ve gotten while reviewing online casinos.
PlayGrand VS Other Casinos
If you’re looking for sites with thousands of games and fair terms and conditions that surpass what PlayGrand is currently offering, then you may want to take a look at these recommended alternatives.
mBit Casino is the best casino alternative for those that prefer to gamble with cryptocurrencies. It is one of our favorite casinos of all time and deals with crypto payments in the most secure of ways. Its selection of thousands of online slots and the site’s top promotions make it one of the best online casinos that we’ve ever visited.
Wildz is another reliable online casino that offers a world-class reward system, based on levels, and a brilliant selection of casino games that includes some of the best live dealer games on the planet. Its low wagering requirements and MGA license make it a safe online casino packed with plenty of activities in which you can partake.
 |  |  | |
|---|---|---|---|
| Bonuses | 7 | 10 | 8.5 |
| Sign-up process | 8.3 | 10 | 9.1 |
| Game selection | 8.6 | 10 | 8.2 |
| Mobile | 9 | 10 | 9.7 |
| Fees & payout speed | 8.3 | 10 | 10 |
| Customer support | 8.3 | 9.5 | 9.1 |
| Live Casino | 8.1 | 10 | - |
| VIP program | 8.5 | 10 | - |
| Overall rating | 8.3 | 9.9 | 9.1 |
Verdict
Regardless of the type of player that you are, every casino that packs as many world-class titles and games as PlayGrand should be set to meet your expectations. The site includes games from all of the world’s most popular casino game categories and subcategories, allowing you to live a gambling experience that adapts to your specific needs irrespective of what you prefer to play.
The site’s lack of promotions and a sportsbook is made up by one of the richest game galleries that we’ve had the pleasure of visiting, and bonuses that come with fair terms and an even fairer rollover. Besides, considering that this casino is owned by a seasoned operator, you can expect the site to be as secure as they come.
Start playing at the PlayGrand Casino now and start living an adventure like no other.
Frequently asked questions
You can do so via the site's live chat option, or by contacting them via email at [email protected]
Just as it occurs in other White Hat Gaming casinos, withdrawals are often processed in a matter of 24 to 48 hours.
PlayGrand offers standard RTP on all of its games. Slots average 96%, whilst table games offer higher payouts.
PlayGrand offers some of the world's most popular slots, like Starburst, Book of Dead, Divine Fortune, Wolf Gold, Immortal Romance, and many more.
The PlayGrand Casino is a fully legitimate online casino that holds an online gambling license in Malta. It is one of the many casinos that operate within this jurisdiction, while also being regulated by the country's gambling authorities. Many of the games that you'll find at the PlayGrand casino are created by companies that do not operate directly within Maltese soil. However, many of these companies have their games checked by some of the world's largest gambling commissions. Many of them, including NetEnt, are regulated by the UKGC, making their games ooze in quality thanks to said regulations.
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